Delivery

As of January 2021 we are only shipping to the UK.

Apologies to all of our customers in the EU - the post-Brexit admin, costs and reliability (more parcels were returned than were delivered) mean it's not worth us offering the service.

Orders can also be made online and collected from our brewery in Orkney. Orders will usually be ready for collection the next working day after your order but in busy times it may take longer. Collection is currently between 10am and 2pm Monday, Tuesday & Thursday from the brewery office. Please visit our Click and Collect page for further details. 

Our shipping prices are as follows:

ORKNEY

  • £3.00 per box

Delivery will be made either by the Swannay Brewery van or via local couriers JBT. You should expect to receive your parcel(s) the day after you receive the 'your order has been fulfilled' email.

For orders to non-mainland Orkney, orders are delivered to the outer isles depot with onward shipping "forward paid".

REST OF UK (EXCEPT NORTHERN IRELAND)

  • Merchandise only - £3.95 (Royal Mail)
  • Beer - £9.95 per box (and £9.95 per subsequent box)

We use Parcelforce for the rest of UK deliveries. Shipping time from receiving the 'your order has been fulfilled' email is usually 3-5 days. You will be able to track your parcel(s) 1-2 days after your dispatch email - this is because no scans take place until the parcels reach Inverness. The page for tracking parcels with Parcelforce is https://www.parcelforce.com/track-trace.

SHIPPING TIMES

We are currently dispatching orders on Monday, Tuesday & Thursday only.

BOX RETURN IN ORKNEY

Orkney customers can return used cardboard boxes to the delivery driver.

MINIMUM ORDER QUANTITIES

It still costs us more to pack and ship orders than we charge so we reserve the right to cancel (refund in full) orders that are too small to cover costs.

 

Please contact us if you have any queries at all.